Eligible items may be returned or exchanged within 30 days of delivery.

To qualify, items must be:

• Unworn and unused

• Unwashed

• In their original condition

• Free of stains, odors, pet hair, or damage

• Returned within 30 days of delivery

Before returning an item, please contact us with your order number so we can provide return instructions.

Please do not mail products directly to a fulfillment facility without contacting us first.

Ordered the wrong size or decided another color would work better? We understand.

Eligible products may be exchanged within 30 days of delivery, subject to product availability.

Because our products are made to order, customers are responsible for the cost of returning the original item. Ski603 will then arrange the replacement item once the return has been approved.

If the requested replacement is unavailable, we may offer another product, store credit, or a refund.

If you change your mind about an eligible purchase, you may request a return within 30 days of delivery.

Once the returned item has been received and inspected, approved refunds will be issued to the original payment method.

Customers are responsible for return shipping costs unless the return is due to an error by Ski603 or our fulfillment partner.

Original shipping charges are not refundable on preference-based returns.

If we made a mistake, we'll make it right.

If your item arrives:

• Damaged

• Defective

• Misprinted

• Mislabeled

• In the wrong size or color from what you ordered

• As the wrong product entirely

Please contact us within 30 days of delivery.

We'll arrange an appropriate replacement or refund at no additional cost to you.

To help us resolve the issue, please provide:

• Your order number

• A brief description of the problem

• Clear photographs showing the issue

In many cases, you won't need to return a damaged or defective product.

If your order appears to have been lost during shipping, please contact us.

Lost-package claims should generally be submitted within 30 days after the estimated delivery date.

We will work with our fulfillment provider and shipping carrier to investigate and, when appropriate, arrange a replacement or refund.

Certain items may not be eligible for return for health, hygiene, personalization, or other reasons.

Any product that is marked Final Sale on the product page is not eligible for a preference-based return or exchange.

Damaged, defective, or incorrectly fulfilled items remain covered regardless of final-sale status where required by applicable law.

Need to make a change? Contact us as quickly as possible.

Because many Ski603 products are made specifically for your order, production can begin shortly after checkout. We will make reasonable efforts to accommodate cancellations or changes before production begins, but cannot guarantee changes once an order has entered fulfillment.

Once we receive and approve your return, your refund will be issued to the original payment method.

Please allow additional processing time for your bank or card provider to post the refund to your account.

Shipping costs are generally non-refundable unless your return resulted from a damaged, defective, incorrect, or otherwise improperly fulfilled order.